Last Updated: September 29, 2026
Thank you for purchasing from Simple life kit.
Because our products are digital products that are delivered electronically, purchases are generally non-refundable once the product has been delivered or accessed.
Please review the product description, features, screenshots, and requirements before purchasing.
1. Digital Products
The Ultimate Wedding Planner is a digital Google Sheets template. No physical product will be shipped.
Once your purchase is completed and the product is made available to you, the order is generally considered fulfilled.
2. Refunds
We generally do not offer refunds for change of mind, accidental purchases, or failure to use the product after purchase.
However, we will review genuine issues, including:
- The purchased product was not delivered.
- The file is corrupted or inaccessible due to a verified technical issue.
- The product is materially different from its description.
- You were charged more than once for the same purchase.
Nothing in this policy is intended to limit any refund or consumer rights that cannot legally be excluded under applicable law.
3. Technical Issues
If you have difficulty accessing or using the planner, please contact us first.
We will make reasonable efforts to help resolve the issue, including providing instructions or a replacement where appropriate.
4. Refund Request
To request assistance, contact:
Email: [your support email]
Please include:
Order name:
Order email:
Order number:
Description of the issue:
Please contact us as soon as reasonably possible after discovering the issue.
5. Duplicate Payments
If you were accidentally charged more than once for the same purchase, please contact us with your order details so we can review the duplicate transaction.
6. Refund Processing
Where a refund is approved, it will generally be returned through the original payment method used for the purchase. Processing time may depend on the payment provider or financial institution.
7. Contact Us
For questions about this Refund Policy or your purchase:
Simple life kit
Email: support@earnsmartway.com